A JP Virtual Solutions maintenance contract is custom-designed to provide you with complete IT ‘peace of mind' . The concept is to allow our team to manage all elements of your IT system for you, allowing you and your team the chance to concentrate of managing and building your business.
Maintenance contracts can be designed to suit your exact requirements, whether this be routine maintenance, emergency maintenance, remote access administration or high-level consultancy and strategic planning. Our professional network team is on call to respond to your problems and to ensure that your time is spent productively.
A unique element of our service in this respect is our ‘ planned preventative maintenance' . Our team will carry out a series of monthly checks and analysis on your hardware, software and network configuration to ensure that your system is running at its optimum capability. The idea is to prevent future problems from occurring, thus saving your organisation time and money in the long-term. The cost of solving critical IT problems is far higher than the cost of preventing them on a monthly basis.
Our maintenance processes are highly organised and designed to be highly transparent and accountable. Through a series of internal and external processes (including our fax-based Service Management System), you can be assured that all of your IT issues are being handled in the quickest and most effective method.
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